A driver with a warning light is calling three shops. The one that confirms a credible time first gets the car.
Where enquiries come from in your trade: Website quote and booking forms, phone during service hours, and insurer or dealership referrals.
The software experience
From customer request to next job action.
Drawn for auto repair: what the customer submits, what the workflow classifies, who acts, the work record, and the follow-up that makes sense for this business.
Swipe through the workflow →
What the customer submits.
What the workflow classifies, without pretending to diagnose.
Who is alerted and the immediate human action.
The job, appointment, estimate or order record.
The next useful follow-up, repeat service or customer update.
A warning-light message beside an oil-change question
vehicle context, adviser, appointment and authorisation in one record
Warning lightTry it
Run a sample auto repair enquiry. Watch what your team would see.
This runs in your browser only. Nothing is submitted, stored or sent. Change any value, then run it.
What this workflow needs from your current tools
Nothing is replaced. These are the connections we confirm in the scope.
Website quote and booking forms, Google messages, referral emails.
Service advisor (US) or service adviser (UK); your title.
Your shop-management system for the appointment and estimate.
Text consent for authorisations.
Whether your shop system accepts appointments from an integration.
Pricing
Three levels of personalisation for auto repair shops.
Most businesses start at level one. The review tells you which level fits; the quote puts the setup fee and the monthly fee in writing.
Ready workflow
The core enquiry workflow, configured and tested on the channels agreed in your scope for auto repair shops.
- Quote and booking alerts with vehicle and issue captured, your branding.
Tailored to your process
The same workflow shaped around how your team actually handles requests.
- Service-writer routing, bay-time offers, high-value repair flagging.
Bespoke build
A custom application for a business with its own way of working.
- Shop-management system integration, service reminders, advisor-level reporting.
How an engagement runs
Review, scope, setup, live.
- A 15-minute process review
We map where your enquiries enter, who is alerted, and what happens when the first reply is missed. You receive a one-page comparison of your public enquiry path against local peers, yours to keep whether or not we go further.
- A written one-page scope and quote
The level of personalisation, what will be set up, what it will not do, what "working" means for your business, the setup fee and the monthly fee. Agreed in writing before any work starts.
- Setup, then a live pilot
Setup is completed and tested with your team over screen share. The workflow runs live for an agreed period while we measure response times against your starting point.
- Remote delivery in your hours
Calls, setup and support are scheduled in your business hours, by phone or video. You never have to adapt to ours.
Map my workflow.
Email a sentence about how enquiries reach you today. You will get two time slots in your business hours and, after the call, the one-page comparison and a written quote, whether or not we go further.
Email ijas@multipleconsult.infoIjas
TRA 164, Thuruthiyil Street,
Thottumukam, Aluva,
Kerala 683101, India
ijas@multipleconsult.info